Shipping Policy

All orders are processed within 3 to 6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please allow up to 10 business days for orders to ship during sale periods. You can estimate shipping costs in your shopping cart and choose your shipping method during check-out. Shipping methods are as follows:

We offer Free shipping within Canada (Canada Post)

Shipping option

Estimated delivery time

Price

Standard Shipping

2 to 9 business days

 Free

Xpresspost

1 to 3 business days

Calculated at Checkout

 

We offer Free shipping within United States (Shipped with UPS)

Shipping option

Estimated delivery time

Price

UPS Standard

 5 to 10 business days

Free

UPS 3 Day Select

2 to 4 business days

Calculated at Checkout

 

*Prices May Fluctuate 

We offer Free international shipping for orders $150+ (Shipped with USPS, and delivered by your local postal service)

Shipping option

Estimated delivery time

Price

Standard Shipping

9 to 18 business days

Free on Orders $150+/Calculated at checkout

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@grounded-revival.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Within Canada, it is recommended to have at least a large-sized postal box as the minimum package dimension is 6" x 6" x 2" or 152mm x 152mm x 50mm. 

Refunds, returns, and exchanges

You can return something within 30 days, with the receipt and in original condition. For more details return policy page.  

Please note: Grounded Revival is not responsible for any taxes, duties or hold-ups at customs on international or US orders. Your order may have import duties and taxes charged to it. This is decided by customs officials once a shipment reaches the destination country. You should contact your local customs office for specific amounts and percentages. We do take all necessary steps to clearly, accurately, and comprehensively label the package to ensure a smooth international shipping process through customs. You will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country.